Exchange and Refund Policy

This Agreement was last modified on 03 May 2019

RETURNS

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURN PROCESS

To return an item, please email customer service at info@lifemobile.lk or contact: 077 7060616. We will guide you on how to make your returns. If you are returning via courier service, Place the item securely in its original packaging and Purchase Invoice from Life Mobile, and mail your return to the following address:

Life Mobile

210/10, Airtel Market, Main Street,

Colombo, Western Province 01100

Sri Lanka.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange

EXCEPTIONS

The following items cannot be returned or exchanged:

  •     Tempered Glass
  •     Phone Covers

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Contact Us

If you have any questions concerning our return policy, please contact us: